Technology Help
We can help you navigate your device, but we don’t do repairs or hardware troubleshooting.
Technology Program Resources
Our technology programs on cloud services have gone virtual: you can now watch modified versions of our cloud services programs on the library’s YouTube page.
Learn a new skill and discover how you can make the most of free cloud services to store, share, and even create your own documents, presentations, and spreadsheets using online software!
Visit the Upper Arlington Public Library YouTube page to watch online programs, or check out the technology playlist. You do not have to have a YouTube account, or be logged in to your YouTube or Google account, in order to watch our videos; however, you will need an account in order to subscribe to the library’s channel.
Download a copy of the handouts for each program series below. As new videos are posted to YouTube, we will update this post with their handouts, so you can follow along and practice at home.
Cut the Cord
Video Chat Resources
- Getting Started with Zoom
- Guide to Online Privacy, from the Upper Arlington Public Library Reference Department
Basics of iCloud
- Basics of iCloud Resources
- Basics of iCloud: Introduction to the Web iCloud Layout
- Basics of iCloud: How to Create a File in Pages
Basics of OneDrive
Basics of Google
- Gmail Resources
- Google Docs Resources
- Google Drive: Resources and Program Handout
Microsoft Office
- How to Edit PDFs in Word and Google Docs
- Word 2016 Basics Program: Handout
- Word 2016 Tutorials and Resources
- PowerPoint 2016 Tutorials and Resources
- Excel 2016 Tutorials and Resources
Library E-Resources
- OverDrive and Libby
- Libby Help Instructions: Using Libby with Kindle | Using Libby with Smart Speakers
- Changing Language Settings on Libby
- Hoopla Digital
- Using Hoopla with Amazon Echo (Alexa): Click on the tab “Using hoopla with Alexa”
Windows Devices
Tech Help
Need help with our digital services? Book a free session with our Adult Department staff for hands-on, step-by-step support — no tech background required. We also offer basic orientation to your Apple or Android device. (We can help you navigate your device, but we don’t do repairs or hardware troubleshooting.)
Or call the Adult Department at Tremont Road: (614) 486-9621, Option 1.
Technology self-directed learning
Our reference librarians created a guide to resources that provides a starting point for your interest in technology: Visit the “Online Learning” guide to find links to online learning communities, certification and continuing education opportunities.
Get the tech support you need
Our Adult Department staff is ready to answer your technology questions
(614) 486-9621, Option 1
Monday – Thursday: 10am – 8pm; Friday: 10am – 6pm; Saturday: 10am – 5pm; Sunday: 1pm – 5pm