Technology Help

We provide 1-on-1 in-person appointments with staff in our Adult Department for help with UAPL's free digital resources and with basic Apple and Android orientations.

Please note, we do not do device repairs, nor can we advise you on hardware issues.

Technology Program Resources

Our technology programs on cloud services have gone virtual: you can now watch modified versions of our cloud services programs on the library’s YouTube page.

Learn a new skill and discover how you can make the most of free cloud services to store, share, and even create your own documents, presentations, and spreadsheets using online software!

Visit the Upper Arlington Public Library YouTube page to watch online programs, or check out the technology playlist. You do not have to have a YouTube account, or be logged in to your YouTube or Google account, in order to watch our videos; however, you will need an account in order to subscribe to the library’s channel.

Download a copy of the handouts for each program series below. As new videos are posted to YouTube, we will update this post with their handouts, so you can follow along and practice at home.

Cut the Cord

Video Chat Resources

Basics of iCloud

Basics of OneDrive

Basics of Google

Microsoft Office

Library E-Resources

Windows Devices

Exploring and Using digital services

Subject Guides and down­load­able Quick Starters

Welcome to our curated collection of Subject Guides and Downloadable Quick Starters. These resources are crafted to provide clear, step-by-step assistance with our digital services, ensuring you can easily navigate and utilize them to their fullest potential. 

  • Cut the Cord

    Use this guide for resources that will help you navigate available services, determine your budget, and decide which devices you need to become a successful cord cutter.

  • Google Workspace

    Whether you’re new to Google Workspace or you’re searching for advanced help and tips, start with the free online resources in this guide.

  • Microsoft Office

    Use this guide to find free resources and training for Microsoft products.

  • Using Mobile Devices

    Resources to help you use your smartphone and tablet with confidence: locate support articles and contacts from your device manufacturer, in addition to free online tutorials and articles and buying guides from UA Library journals and databases.

  • Using Video Conference Software

    Many well-known software companies, such as Apple, Google, and Microsoft, offer their own video conference and calling software, in addition to services that have recently grown in popularity, such as Zoom. Use this subject guide to explore each service’s website and support center to learn how to set up your video calls for success.

For additional guidance or any questions, our librarians in Adult Services at our Tremont Road branch are ready to assist. Reach out to them at  (614) 486-9621 (Option 1).

Enhance your learning with personalized, in-person support. The Upper Arlington Public Library (UAPL) provides 1-on-1 appointments with our Adult Services staff for assistance with UAPL’s free digital resources and basic Apple and Android device orientations. Note: We focus on software use and digital navigation; device repairs or hardware-specific advice are not covered.

To schedule your personalized tech session, sign up here.

Prefer a physical copy? Quick Starters are available at your library, ready for you to pick up. Begin your digital journey today, supported by our resources and staff, to make the most of what UAPL offers.

Technology self-directed learning

Our reference librarians created a guide to resources that provides a starting point for your interest in technology: Visit the “Online Learning” guide to find links to online learning communities, certification and continuing education opportunities.


Get the tech support you need

Our Adult Department staff is ready to answer your technology questions

Call us:

(614) 486-9621, Option 1

© 2024 Upper Arlington Public Library
2800 Tremont Road, Upper Arlington, OH 43221 • (614) 486-9621