Technology Help
Please note, we do not do device repairs, nor can we advise you on hardware issues.
Technology Program Resources
Our technology programs on cloud services have gone virtual: you can now watch modified versions of our cloud services programs on the library’s YouTube page.
Learn a new skill and discover how you can make the most of free cloud services to store, share, and even create your own documents, presentations, and spreadsheets using online software!
Visit the Upper Arlington Public Library YouTube page to watch online programs, or check out the technology playlist. You do not have to have a YouTube account, or be logged in to your YouTube or Google account, in order to watch our videos; however, you will need an account in order to subscribe to the library’s channel.
Download a copy of the handouts for each program series below. As new videos are posted to YouTube, we will update this post with their handouts, so you can follow along and practice at home.
Cut the Cord
Video Chat Resources
- Getting Started with Zoom
- Guide to Online Privacy, from the Upper Arlington Public Library Reference Department
Basics of iCloud
- Basics of iCloud Resources
- Basics of iCloud: Introduction to the Web iCloud Layout
- Basics of iCloud: How to Create a File in Pages
Basics of OneDrive
Basics of Google
- Gmail Resources
- Google Docs Resources
- Google Drive: Resources and Program Handout
Microsoft Office
- How to Edit PDFs in Word and Google Docs
- Word 2016 Basics Program: Handout
- Word 2016 Tutorials and Resources
- PowerPoint 2016 Tutorials and Resources
- Excel 2016 Tutorials and Resources
Library E-Resources
- OverDrive and Libby
- Libby Help Instructions: Using Libby with Kindle | Using Libby with Smart Speakers
- Changing Language Settings on Libby
- Hoopla Digital
- Using Hoopla with Amazon Echo (Alexa): Click on the tab “Using hoopla with Alexa”
Windows Devices
Subject Guides and downloadable Quick Starters
Welcome to our curated collection of Subject Guides and Downloadable Quick Starters. These resources are crafted to provide clear, step-by-step assistance with our digital services, ensuring you can easily navigate and utilize them to their fullest potential.
For additional guidance or any questions, our librarians in our Adult Department at our Tremont Road branch are ready to assist. Reach out to them at (614) 486-9621 (Option 1).
Enhance your learning with personalized, in-person support. The Upper Arlington Public Library (UAPL) provides 1-on-1 appointments with our Adult Department staff for assistance with UAPL’s free digital resources and basic Apple and Android device orientations. Note: We focus on software use and digital navigation; device repairs or hardware-specific advice are not covered.
To schedule your personalized tech session, sign up here.
Prefer a physical copy? Quick Starters are available at your library, ready for you to pick up. Begin your digital journey today, supported by our resources and staff, to make the most of what UAPL offers.
Technology self-directed learning
Our reference librarians created a guide to resources that provides a starting point for your interest in technology: Visit the “Online Learning” guide to find links to online learning communities, certification and continuing education opportunities.
Get the tech support you need
Our Adult Department staff is ready to answer your technology questions
(614) 486-9621, Option 1
(614) 486-9621
(614) 459-0273
(614) 488-5710
Monday – Thursday: 10am – 8pm; Friday: 10am – 6pm; Saturday: 10am – 5pm; Sunday: 1pm – 5pm