Reference Guides

Test Proctoring Service

As part of our mission to encourage lifelong learning, the library offers free test proctoring to students when possible. This service is available through the Reference Department of the Main (Tremont) Library. The decision on whether or not to proctor any exam is at the library’s discretion.

Guidelines

The student is responsible for:

  • Making an appointment with a librarian, and being prompt. Students needing to postpone must let the librarian know as far in advance as possible.
  • Making sure the exam information has been received by the library from the school before the scheduled appointment.
  • Bringing in a form of picture ID.
  • Bringing in any special items they may need for the exam, such as calculator or graph paper.
  • Ensuring that the school approves of the exam taking place in a busy reference department; the library cannot guarantee a completely quiet environment.

The library is able to fax, scan and email, or mail completed exams. If the exam is to be mailed, the school must supply an addressed envelope with return postage. We do not accept stamps or envelopes from students.

The library does not proctor:

  • Exams for corporations or profit-making agencies.
  • Exams for company or professional certifications.
  • Any placement exams, such as Accuplacer or Wonderlic.
  • Tests that require very close monitoring, or are divided into frequently timed sections.

The library reserves the right to refuse or decline proctoring services for any reason.

When the use of a library computer is required, the student and school should be aware of the following:

  • The library cannot guarantee the availability of a computer to take an exam at a given time.  
  • Library computers tend to be less busy on Monday through Friday mornings between 10 am and 12 noon; students are encouraged to schedule their exams during those times. Sundays tend to be the busiest day for the library computers.
  • Students must obtain an Upper Arlington Public Library borrower’s card in order to use the library’s computers. There is no charge for a new card.
  • The library cannot change the settings on its computers to accommodate exams.
  • Students are strongly encouraged to bring their own laptop, if the school or institution approves.
  • All exams must be finished thirty minutes prior to the library’s closing.

To set up a proctored test or for any questions, contact the Reference Department at 614-486-3342 or email us at reference@ualibrary.org.

Hours: Mon.-Thurs. 10 AM-9 PM; Fri. 10 AM-6 PM; Sat. 10 AM-5 PM; Sun.1 PM-5 PM

Apps for Reference Services

Mango app iconMango Languages for Libraries

Mango Languages' Library Edition App gives free access to foreign language courses like Spanish, German, French, Japanese, and many more, including courses on English as a second language.

  • iOSAndroid
    • Download the app
    • Log in with your Mango account
      • if you don’t have a Mango account, go to our Mango page, enter your library card number and create an account through Mango

Reference USA app iconReferenceUSA for iPad

ReferenceUSA is the premier business and consumer reference and research tool offering instant, real-time access to in-depth information on millions of U.S Businesses and Consumers.

  • iOS (iPad only)
    • Log in with your library card number and select “ UAPL

EBSCOhost logo EBSCOhost

EBSCOhost databases and discovery technologies are the most-used, premium online information resources for tens of thousands of institutions worldwide. This free app ensures that users get the most from searching premium EBSCOhost database content, provided courtesy of your library.

  • iOS Android
    • Download the app to your device
    • Next, go to our EBSCOhost databases page and enter your library card number
    • Click on any database
    • At the bottom of the page, click on “iPhone and Android apps”
    • E-mail yourself a key to get access for 9 months (tip: pick an email address you can access on your device)

Gale access my library app iconAccessMyLibrary

AccessMyLibrary gives Gale's world-leading reference data sources to phones and tablets, making them valuable research tools. Search for reliable information on subjects from car repairs to zoology in Gale's ebooks and databases.

  • iOS Android
    • Search by location - select “ UAPL”, no library card number required

 

About the UA Archives in a Nutshell

UA Archives is the Upper Arlington Public Library’s digital library initiative. Through the UA Archives, the library partners with local organizations and individuals to digitally preserve our community’s historical resources and make them available online. You can use the UA Archives to:

Learn more or Visit the archives

Mobile Apps from USA.gov

usa.gov logo

APPS.gov provides government apps and mobile sites that offer official information and services from the palm of your hand.
USA.gov is the U.S. government's official web portal to all federal, state, and local government web resources and services.

Reference Services: About Us

Reference Services: (614) 486-3342
Manager: Mark Mangini


Whether you are looking for magazine & newspaper articles, online databases, quality Internet sites, or business, career, or consumer information, our reference librarians are eager to help.

Our skilled staff will guide you through the maze of resources available in the library and online. They can help you find everything from the price of a used car to the chemical structure of saccharine.

Visit us downstairs at our Tremont Road location, send us your question using the E-mail Reference contact form, or call us at (614) 486-3342.

Reference Services

Reference Databases & PeriodicalsOur online databases & reference eBooks provide instant access to thousands of magazines, newspapers, and professional journals—as well as business and investment, science, history, literature, and genealogical sources. Most of these databases are available 24 hours a day, 7 days a week from your home or office.
Recommended Internet SitesOur reference librarians have assembled a list of reliable Internet sites. Simply browse these sites by category to find the information you need.
E-mail ReferenceOur e-mail reference service provides answers to brief, factual questions within 24 hours, excluding holidays. For more involved questions please visit the Reference Department, or call us at (614) 486-3342.
Chat ReferenceThis statewide program answers your reference questions and provides homework assistance through a 24-hour live online service. Simply log in with your Ohio zip code, and your questions will be answered via a chat session with a reference librarian.
Test ProctoringAs part of our mission to encourage lifelong learning, the library offers free test proctoring to students when possible. This service is available through the Reference Department at the Main Library.

 

About the UA Archives

UA Archives is the Upper Arlington Public Library’s digital library initiative. Through the UA Archives, the library partners with local organizations and individuals to digitally preserve our community’s historical resources and make them available online. You can use the UA Archives to:

 

Visit the Archives

 

Goal & Partners

The goal of the UA Archives digital library program is to preserve original documents, photographs, maps, and other media related to the history and culture of Upper Arlington, Ohio, while offering increased visibility and improved access to these valuable primary reference sources. The Upper Arlington Public Library initiated the program in November 2002. Soon afterward, the library approached the Upper Arlington Historical Society with an offer to digitize and provide online access to the Historical Society’s holdings, which include community documents and photographs. In 2009, the library formed a partnership with the Upper Arlington City School District and the Upper Arlington Alumni Association, which allowed the library to digitize and provide online access to the Upper Arlington High School’s Norwester yearbooks. As part of the library’s agreement with the schools, there will always be a ten-year delay for any yearbooks presented online, so the collection initially included all yearbooks from 1923–1999 with a new volume added each year. More recently, the library has partnered with the City of Upper Arlington to digitally preserve and present volumes of historic minutes from Upper Arlington’s Village Commission and City Council. Through the UA Archives, the Upper Arlington Public Library will continue to lend its expertise to an increasing number of community organizations and individuals by digitizing, cataloging, and providing access to items of historical interest.

Content

The UA Archives website currently includes over 17,000 pages of Norwester yearbooks, chronicling eight decades of Upper Arlington history through text and photographs. In addition to student, faculty, and staff photos, each issue contains articles about school sports, organizations, and activities as well as information on local businesses, current events, and trends. More recent additions to the UA Archives website include the Record of Proceedings of the Village (City) of Upper Arlington, Ohio, which begins in 1918 when the village was first formed. These valuable primary documents bear firsthand witness to the creation of our community. The UA Archives also features approximately 2,000 pages from the Norwester magazine. The magazine was published monthly by the Upper Arlington community from November 1917 through March 1922 and is a rich resource for historical, cultural, architectural, and genealogical information. Each issue includes photographs and articles covering local architecture, residents, domestic life, schools, sports, gardening, and nature, among other topics. Additionally, the Norwester magazine contains several first-hand accounts of World War I, which were sent to the magazine from local residents stationed in Europe.

Development & Community Involvement

As the UA Archives website evolves, it will include oral histories recorded by some of the earliest residents of the community, as well as a wide variety of other materials. Further items from the collections of the Upper Arlington Historical Society will be added, such as blueprints of homes, photos and slides, personal histories, letters, maps, and genealogies of early Upper Arlington residents. The library also plans to include additional material from the city government, schools, churches, and other community organizations, as well as private collections from local residents and businesses. Visit our How to Participate page to learn how you can get involved.

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